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Thursday May 23rd 2013

How debt collectors use social media to collect payments

Understanding the virtual environment is as important to the third party debt collector as any other single topic facing the industry today. Understanding how, when and why people and businesses use the internet, social media, cell phones, e-mail, text messaging and smart phones to communicate, exchange money, find information and generally interact with the world is critical to an understanding of how and when the third party debt collection industry can and should interact with consumers using nontraditional forms of communication…Many third party debt collectors are actively using several of these forms of social media to locate consumers, communicate with consumers, exchange information with consumers and accept payment from consumers.

Related Tags: money, smart phones, social media

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