Chase’s mobile banking is leader says Forrester report

With 17 percent of adults actively banking via mobile devices, financial institutions are meeting basic needs but few offer more advanced functionality, according to a new report from Forrester Research.

In the report, 2012 US Mobile Banking Functionality Rankings, the research shows that Chase is the highest scorer among leading U.S. banks when it comes to mobile banking. Out of a score of 100 on the Mobile Banking Functionality Benchmark, the financial institution had an overall score of 74 compared with the average of 64.

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Chase’s mobile banking is leader says Forrester report

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